Microsoft Cloud for Financial Services: New Updates to Further Accelerate Growth, Innovation and Connected Customer Experiences
The key to digital transformation success is having the ability to make available internal and external data and turn it into analytical and predictive power using cloud and AI innovations. Read the blog to learn how Microsoft Cloud for Financial Services was designed with those needs in mind and to help financial services organizations accelerate their digital agendas.
What is Microsoft Cloud for Financial Services?
Microsoft Cloud for Financial Services is a tailored solution designed to help financial institutions accelerate their digital transformation. It focuses on enhancing customer and employee experiences, optimizing business processes, and leveraging data analytics and AI innovations to drive growth and innovation in the financial sector.
How has Microsoft Cloud for Financial Services expanded its reach?
Microsoft Cloud for Financial Services has expanded its availability from the initial markets of Canada, the United States, and the United Kingdom to include nine additional countries: Australia, France, Germany, Ireland, Italy, Mexico, the Netherlands, New Zealand, and Switzerland. This expansion aims to support a broader range of customers globally.
What new features have been introduced?
One of the key new features is Intelligent Appointments, which provides a streamlined meeting scheduling experience for customers and banking contact centers. This feature matches customers with available advisors based on their financial needs and integrates seamlessly with Microsoft Exchange and Microsoft Teams, improving the overall customer interaction process.
Microsoft Cloud for Financial Services: New Updates to Further Accelerate Growth, Innovation and Connected Customer Experiences
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